Privacy Policy

KoloheKo.com

1. INTRODUCTION Welcome to KoloheKo.com. At KoloheKo.com, we prioritize the privacy of our users, customers, and visitors. This Privacy Policy outlines the types of personal information we collect and how we use it when you use our website.

Our commitment is to transparency, integrity, and security in the management of your personal information. We understand how essential it is for you to know how your data is used, and we take that responsibility seriously. By accessing or using KoloheKo.com, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website. We reserve the right to amend this policy at any time, so please review this page periodically to stay informed of the most current version.

2. INFORMATION COLLECTION

2.1 Types of Data Collected When you interact with our website, we may collect several types of information from and about you:

Personal Information: Data by which you may be personally identified, such as your name, postal address, email address, or telephone number.

Transaction Information: When you purchase from KoloheKo.com, we collect data related to your transaction, including product details and purchase price. Please note: Sensitive payment details like credit card numbers are handled directly by our secure, third-party payment processor. We do not store or directly access your credit card information on our servers.

Technical Data: Information about your internet connection, the equipment you use to access our website, and usage details, such as your IP address, browser type, and operating system.

2.2 How We Collect Your Data

Direct Interactions: You provide most of this data directly when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or communicate with us.

Automated Technologies: As you navigate our website, we use automated technologies to collect certain information. This includes data collected through cookies and tracking technologies, such as Google Analytics, to understand user behavior and improve our services.

Third Parties: We may receive personal data from third-party sources only when they have confirmed they have your consent or are otherwise legally permitted to disclose your data to us.

2.3 Information You Provide Voluntarily When you use specific features, such as contacting us with inquiries or leaving a product review, you may provide additional information voluntarily. Please be mindful that any information you voluntarily disclose in public areas of our site may be seen by others in the KoloheKo.com community.

3. USE OF INFORMATION

3.1 Purpose of Data Usage The information we collect serves a variety of purposes, including:

Order Processing: To process your transactions and ensure the timely delivery of your purchases.

Customer Service: To respond to your inquiries and provide a personalized shopping experience.

Website Improvement: To improve our website and ensure content is presented effectively.

Marketing and Promotions: If you sign up for our updates, we will send periodic emails about new products, special offers, or other information. You can always opt out of these communications by using the unsubscribe link.

Website Analytics: To understand how our users interact with the website, helping us improve user experience and services.

Security: To maintain the safety of our website and prevent fraud.

Compliance: To comply with applicable laws and legal obligations.

3.2 Data Aggregation and Anonymization We may aggregate and anonymize the data we collect. This aggregated data is not considered personal information as it does not reveal your identity. We use it for purposes like website improvement without using any personally identifiable information.

4. DISCLOSURE OF INFORMATION

4.1 Disclosure to Third Parties We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. We do, however, share your information with trusted third parties who assist us in operating our website and conducting our business. These parties are bound by confidentiality agreements.

Our primary third-party partners include:

Printify: For order fulfillment, production, and shipping.

Your E-commerce Platform: For managing our online store and processing orders.

Google Analytics: For website analytics and performance tracking.

4.2 Legal Obligations and Business Transfers We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights, or in the event of a business transfer such as a merger or sale of assets.

5. INTERNATIONAL TRANSFERS

5.1 Nature of International Transfers Given the global nature of e-commerce, it is sometimes necessary to transfer your data to locations outside your jurisdiction, including outside the United States. This is a necessary part of our business model, as we utilize a global network of print-on-demand partners and service providers to fulfill your orders and operate our website.

5.2 Compliance with Legal Frameworks When transferring personal data internationally, we take appropriate measures to ensure it is handled securely and in compliance with all relevant privacy laws, including the General Data Protection Regulation (GDPR) for European users and other applicable local regulations.

6. COOKIES AND TRACKING TECHNOLOGIES

6.1 Use of Cookies Cookies are small files transferred to your computer's hard drive that enable websites to recognize your browser. We use cookies to save user preferences, track advertisements, and collect aggregated data about site traffic to improve your experience. We also use tracking technologies like Google Analytics, pixel tags, and web beacons to understand user behavior.

6.2 Opting Out of Cookies You can control most cookies through your browser settings. Please note that turning cookies off may disable some features that make your site experience more efficient.

7. CHILDREN'S PRIVACY

7.1 Age Limitation KoloheKo.com does not knowingly collect personal information from children under the age of 13. Our website is directed to people who are 13 years old or older. If we learn we have collected information from a child under 13 without parental consent, we will take steps to remove that information.

8. SECURITY MEASURES The security of your personal information is of utmost importance to us. We implement a variety of security measures, including advanced encryption (SSL) and secure server layers, to protect your data. Access to your personal data is restricted to authorized personnel who have a business need to access it. As noted, sensitive payment information is never stored on our servers but is processed directly by our secure, third-party payment gateway.

9. DATA RETENTION We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for legal or accounting requirements. If you terminate your account, we will retain certain information for recordkeeping and fraud prevention as required or permitted by law.

10. YOUR RIGHTS AND CHOICES You have the right to request access to and correction of your personal information, the right to data portability, and the right to request deletion of your data from our records. You can also opt out of marketing communications at any time using the unsubscribe link in our emails. To exercise any of these rights, please contact us using the information below.

11. THIRD-PARTY LINKS AND SERVICES KoloheKo.com may contain links to external websites and services. Our Privacy Policy does not apply to these third-party sites, and we are not responsible for their information practices.

12. CHANGES TO PRIVACY POLICY We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a notice on our website or by sending an email. Your continued use of our services after the changes constitutes your acceptance of the revised policy.

13. COMPLIANCE WITH PREDOMINANT PLATFORM GUIDELINES This Privacy Policy and our data practices are designed to be in full compliance with the guidelines set forth by predominant online shopping platforms, including Google Merchandise, Shopify, Meta, and Pinterest. We continuously undertake measures to ensure our full adherence to these guidelines, providing a transparent and secure user experience for all visitors, regardless of how they arrived at our site.

14. CONTACT INFORMATION If you have any questions or concerns about this Privacy Policy, please contact us:

Email Address: [email protected]

Postal Address: 95-1107 Koolani Drive #226, Mililani, HI, 96789, United States.